Provider Outreach Trainer (Healthcare) – NYC – GDIT Location: Any Location / Remote Full/Part Time: Full time Job Req: RQ210254 Type of Requisition: Regular Clearance Level Must Currently Possess: None Clearance Level Must Be Able to Obtain: None Public Trust/Other Required: None Job Family: Program Instruction Support Job Qualifications: Skills: Health Care, Microsoft Applications, Training Techniques Certifications: None Experience: 2+ years of related experience US Citizenship Required: No Responsibilities Provide subject matter expert support on NY Medicaid billing and enrollment practices to the provider community, including claim resolution support. Provide technical training to NY Medicaid Providers on eMedNY billing, enrollment and program requirements. Interface with the NY Medicaid provider community to support them with system and program changes. Provide support in face‑to‑face encounters, phone consultations, group training, seminars and webinars. Provide feedback internally on challenges providers are encountering and trends. Develop training and content materials as needed. Present information at various provider associations meetings. Provide testimony for Medicaid fraud legal proceedings. Travel quarterly/yearly to the Albany, NY area for meetings/conferences. Perform other duties as necessary. Qualifications Education and required experience: BA/BS degree plus 2+ years’ experience, or 5+ years’ experience, or equivalent. Required technical skills: Working knowledge of all Microsoft Office applications, including Outlook. Required skills and abilities: Strong communication (oral & written), interpersonal, and organization skills; strong work ethics and flexibility; ability to learn quickly; ability to work independently or as part of a group. Preferred qualifications: Healthcare billing and claims experience; teaching/training experience; experience with Zoom, Microsoft Teams. Travel required: 10–25%. Benefits and Work Environment Full‑flex work week, paid time off, health, vision and dental plans, 401(k) with company match, and comprehensive benefits package. Travel required 10–25%. Remote telecommuting available. Equal Opportunity Employer Equal Opportunity Employer / Individuals with Disabilities / Protected Veterans. #J-18808-Ljbffr
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