Job Description

Sorting Room Worker/Relief Store Clerk

The Salvation Army, an internationally recognized non-profit, faith-based organization, has a job opening for Sorting Room Worker/Relief Store Clerk for the Panama City Thrift Store located in Panama City, Florida.

Job Summary

Receives, sorts, and prepares donated items for display in the store; determines suitability of items based on established standards; assists in maintaining the orderliness and cleanliness of the sorting room area. Assumes responsibilities of Store Clerk as needed.

Responsibilities as Sorter:

Receives, inspects and sorts donated items such as clothes, shoes, household items, bric-a-brac, etc. according to the category and condition.

• Selects items suitable for store display and distributes same to appropriate area for further sorting and/or pricing, discards items in accordance with established procedures.
• Tags items with specially coded tickets and/or prices in accordance with established procedures.
• Hangs clothes on hangers and places same on clothes racks.
• Packs items in boxes and marks boxes accordingly, assists in transporting boxes to appropriate storage area.
• Prepares non-suitable clothes for the bailer.
• Lifts and carries items to the appropriate destination for further processing, storage or displaying in store.
• Maintains warehouse area in a neat and orderly manner; cleans floors, tables, and work areas.

Responsibilities as Store Clerk:

Assists customers purchasing items from The Salvation Army by ringing-up sales utilizing a cash register; collects monies, counts change and prepares receipts; prepares and packages purchased items; prepares and balances the cash drawer and runs routine register printouts; prepares and delivers bank deposits; ensures the security and accountability of all cash register funds and sales records in accordance with established operating procedures.

• Prepares, processes and maintains various sales records, tax forms, and social service vouchers; prepares routine sales reports as directed.
• Maintains the neatness and security of the cash register area; ensures that forms, bags, etc. are adequately stocked.
• Assists customers by explaining store policy and responding to questions regarding the pricing and/or purchasing of items; ensures that all customers visiting the store have a pleasant experience.
• Assists customers who are donating items to The Salvation Army; directs customers to the proper loading/unloading area; may assist with hauling donations to the storage area; prepares and provides tax receipts as needed.
• Places and arranges items in the store as directed; checks all store displays to ensure that items are maintained and displayed in a neat and orderly manner; rotates and/or rearranges stock as directed; returns items to the proper location after customer's have handled.
• Answers the store telephone in a tactful and courteous manner; assists customers by responding to questions and providing directions and/or general information; may schedule and record donation pick-ups.
• Cleans all display racks and shelves; sweeps and mops floors; cleans windows and mirrors; ensures that the store is maintained in a clean and inviting manner.
• Opens and/or closes store doors in accordance with the store schedule.
• Assists in pricing and tagging items in the store in accordance with established procedures.
• Assists customers in carrying purchased/donated items in/out of the store.
• Assists in disaster relief projects as needed.
• Monitors work of volunteers working in store.
• Performs other related work as required.

Knowledge, Skills and Abilities

• Knowledge of effective customer service techniques.
• Knowledge of the principles and practices of basic mathematics.
• Ability to meet attendance requirements.
• Ability to read, write and communicate the English language.
• Ability to operate a cash register.
• Ability to perform routine mathematical computations and count change.

Materials and Equipment Used: Cash Register, Hand Truck, General Office Equipment

Education and Experience

High School diploma or G.E.D. and experience working in a retail store preferred, or any equivalent combination of training and experience which provides the required knowledge, skills, and abilities.

Licenses and Certifications

None.

Physical Requirements and Working Conditions

• Ability to stand for extended periods of time.
• Physical ability to lift and carry and/or push/pull light objects (less than 25 lbs.).
• Moderate mobility: duties are usually performed by combinations of sitting, standing, and walking on a frequent change basis. Distance of travel is usually within the same building.
• Work is performed in a warehouse environment where there are physical discomforts associated with changes in weather or discomforts associated with noise, dust, dirt, and the like.

Additional Information

All employees recognize that The Salvation Army is a church and agree that they will do nothing as an employee of The Salvation Army to undermine its religious mission.

All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, or protected veteran status and will not be discriminated against on the basis of disability.

Equal Opportunity Employer Minorities/Women/Veterans/Disabled

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