Retail Customer Service Supervisor Job at PetSmart, Richmond, VA

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  • PetSmart
  • Richmond, VA

Job Description

PetSmart, Inc. - - Responsibilities: Facilitates the associate experience and supports associate development through training, onboarding, mentoring, and coaching.; Leads and directs associates when acting as the Leader on Duty and handles associate complaints and grievances.; Promotes and coordinates store events and marketing for adoptions, vet partnerships, and shot clinics.; Responsible for live pet sales and pet adoptions, maintaining store standards and engagement.; Backs up with point-of-sale (POS) systems and cash transactions, ensuring accuracy and policy compliance.

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