Job Description

Product Manager/Sr. Product Manager (Employee Benefits Solutions)

Amazing Career Moments Happen Here

Transforming the insurance industry is ambitious, we know. That's why at Applied, we're building a team that shows up every day ready to learn, willing to try new things, and driven to deliver innovative software and services that make us indispensable to our customers, all within a culture built on values that make us indispensable to each other too. With 40+ years of experience in the Insurtech game, we're not just redefining what is achievable; we're creating a place where amazing career moments are made possible.

Position Overview

We are looking for a Product Manager/Sr. Product Manager (Employee Benefits Solutions) to join our Benefits Solutions Team in a remote or hybrid setting from an Applied Systems office.

To keep us headed in the right direction, we're looking for people who understand winning is a team sport, who value and seek to learn from our team's diverse experiences and backgrounds, who welcome a challenge and take risks in the pursuit of creating better outcomes for our customers, and who can, at any given time, step back to laugh and have some fun.

The Product Manager/Sr. Product Manager - Benefits will define and execute on the strategy for Applied's Benefits products. You will be a key leader in developing and executing product strategies across various functions within the organization.

This role involves identifying problem statements, conducting market research, and driving alignment with feature and product prioritization based on user needs. You will collaborate closely with cross-functional teams to deliver successful products.

The role will focus on tailoring the agency management system experience for Benefits users, connecting carrier and partner solutions to digitize the round-trip of insurance, and driving insights by leveraging Applied's portfolio of BI solutions.

Paired with our industry-leading Property and Casualty solutions, Applied's Epic portfolio will deliver agencies one view of the customer across their entire book of business. Whether solving for today's challenges or tomorrow's aspirations, you will collaborate with the brightest thinkers in vertical SaaS and the insurance industry on diverse projects, creating next-generation solutions that deliver powerful business outcomes.

What You'll Do

• Prioritize and manage the product backlog, translating requirements into actionable user stories and acceptance criteria using Agile methodologies while partnering with internal stakeholders and contributing to the success of our quarterly planning process
• Lead the roadmap and release planning for a product or multiple related products, balancing strategic goals and operational execution
• Contribute to product roadmap planning activities to ensure alignment with market demands and strategic objectives through market research to gather insights to drive data-driven product development decisions
• Ensures the development team can be continually fed by planning, monitoring, and analyzing the requirements throughout the roadmap and release planning process
• Collaborate with Software Development, User Experience, Customer Experience, Go-To-Market, Customers, Product Leadership, and Cross Functional Leadership to determine a clear understanding of business problems that can be solved by technological solutions
• Owns establishing exploratory research topics that influence the long-term strategy for a product and spearheads market research and competitive benchmarking to pinpoint customer needs, product gaps, and market opportunities
• Lead the creation and presentation of strategic business cases to product leadership, cross-functional leadership, and executives, aligning proposals with business goals and customer needs
• Collaborate with engineering and architecture teams to develop a financially and technically feasible roadmap, including scale, security, and performance requirements, with a formal change management process
• Drive product activation to ensure new products or features/releases are ready for on-time, in scope delivery, including launch, training, support, marketing, messaging, sales, and other related departments
• Own the Adoption dashboard for platform solutions – including defining measures, setting goals, reporting on progress, capturing voice of the customer, and recommending tactics to improve KPI's
• Define detailed design specifications for software projects, leveraging your technical understanding of full-stack applications
• Informal mentor to junior product team members, sharing expertise and promoting continuous learning
• As a product manager, you must understand a range of stakeholders, including other product teams within Applied, servicing, sales, and technology teams at enterprise customers, third-party partners, as well as a strong understanding of the Insurtech ecosystem and our customers needs

We're Excited to Learn More About You

Your experience may include:

• 5 - 8+ years of experience in Product Management, Product Ownership, or Business Analysis within Agile, focusing on delivering successful data-driven products.
• Experience in the Employee Benefits domain.
• Proven track record in developing and implementing data-driven products and solutions.
• Experience with APIs.
• Strong Agile/Scrum discipline, adept at leading cross-functional teams.
• Familiarity with data analytics, data visualization tools, reporting tools, and tech stack; experience with Looker is beneficial.
• Excellent communication skills, driving the implementation of value-added features.
• Technical proficiency across full-stack applications.
• Ability to define detailed design specifications and collaborate effectively with technical teams.
• Bachelor's degree or equivalent work experience in the areas of Computer Engineering, Information Science, Computer Science, or related disciplines.

You may have other skills or credentials, including:

• Accounting experience within Employee Benefits
• Insurance Carrier experience
• Jira/Confluence experience or similar project management tools

We know that talent comes from all backgrounds and experience levels. We encourage military members and their spouses, as well as candidates without a degree or a background in tech to apply!

When You Join Team Applied, You Can Expect:

A culture that values who you are and recognizes that you aren't just an employee; you are a teammate, and you matter. We thrive on the benefits of our different experiences and celebrate the uniqueness our teammates bring to work with them every day.

We flex our time together , collaborating remotely and in-person to empower our teams to work in the ways that work best for them.

A comprehensive benefits and compensation package that centers our teammates and helps them to bring their best to work every day:

• Medical, Dental, and Vision Coverage
• Holiday and Vacation Time
• Health & Wellness Days
• A Bonus Day for Your Birthday

Our targeted starting base salary in the United States for this position ranges from $85,000 - $150,000 USD. To determine a new team member's starting pay, we consider a variety of factors, including someone's depth, breadth, and variety of experience, skills, and responsibilities. Depending on the role, team members may also be eligible to participate in additional compensation plans such as bonus and commission.

Your Security Matters: Our candidates' personal information and online safety are top of mind for us. At Applied, we proactively protect your personal information and only communicate with candidates via a secure @appliedsystems.com email or through our official careers portal. Recruiters will never request payments, ask for financial account information or sensitive information like social security numbers.

AI Utilization

We leverage AI tools to streamline parts of our recruitment workflow (such as resume parsing and interview scheduling). However, candidate screening, interviews, and final decisions are conducted by real humans.

EEO Statement

Applied Systems is proud to be an Equal Employment Opportunity Employer. Diversity and Inclusion is a business imperative and is a part of building our brand and reputation. At Applied, we don't discriminate, and we are committed to recruit, develop, retain, and promote regardless of race, religion, color, national origin, sexual orientation, gender identity, disability, age, veteran status, and other protected status as required by applicable law.

#LI-Hybrid or #LI-Remote

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