Summary:

The Informatics Specialist is responsible for assisting in the operation and administration of clinical information systems, collaborating with clinical and technical associates to enhance workflow methodology and tools. The Informatics Specialist maintains an end-user centric focus when contributing to the system; this includes collaborating with the clinical informaticist to test, document, educate, evaluate, implement, and optimize activities to enhance technology adoption and efficiencies that improve workflow and patient safety. This position is exempt. 

Responsibilities:

• Collaborates with Clinical Informatics colleagues across the enterprise to drive strategic goals and vision for the department and CHRISTUS Health
• Collaborates with customers to enhance their work methodologies and tools; maintaining a customer-centric, technical knowledge and focus when contributing to the testing, documentation and implementation activities of the assigned software
• Assesses end users for maximization, efficient, and effective use of the electronic medical record and/ other systems
• Provides ongoing end user system support with all upgrades, new releases, and enhanced functionality
• Fosters relationships with ministry leadership and departments such as Information Services, Quality, Case Management, Revenue Cycle, and Finance to ensure effective communication, to meet business and financial requirements
• Provides end-user support to clinicians, using critical thinking and troubleshooting skills
• Demonstrates strong communication and interpersonal skills when interacting with other people, both individually and in groups
• Assists in reporting any identified EHR compliance issues/concerns at the Ministry level and escalates utilizing proper chain of command
• Works under minimal supervision
• Elevates questions, problems and significant challenges to more senior team members for direction or subject matter expertise on new or unprecedented assignments
• Requires minimal instruction on day-to-day work and detailed instructions on new assignments
• Escalates operational problems and technical issues to senior team members and management
• Makes decisions regarding own work on primarily routine cases
• Perform other duties and special projects as requested

Requirements:

Education/Skills

• Bachelor’s degree strongly preferred – or - Associate's degree with Informatics related experience
• Strong knowledge of clinical information systems, clinical informatics, data management and administration
• Advanced knowledge of Microsoft Office products
• Excellent verbal and written skills, strong interpersonal skills, and the ability to work independently and as a member of a team

Experience

• Preferred 1-3 years previous informatics experience or equivalent

Licenses, Registrations, or Certifications

• Valid Texas Driver's License

Work Schedule:

MULTIPLE SHIFTS AVAILABLE

Work Type:

Full Time